We hope all our customers love their Little Castle purchase. Due to the nature of handmade items, we do not offer change of mind refunds or exchanges. Craft items can also vary slightly in appearance.
We can happily exchange or repair any item if it breaks with reasonable use. If it breaks from heavy wear and tear, we may be able to repair your beloved item, just contact us to work something out.
A refund will only be issued if an item found to be faulty is unavailable for exchange or repair.
If you have any questions or problems with an item, please email us at [email protected].